(Translated by Google) The doctor was very nice and explained all the treatments clearly. The only thing that needs improvement is the attitude of the person at the pharmacy counter; if they’re tired of their job, they should be replaced so everyone doesn’t have to put up with their bad attitude.
The blood-drawing technique needs improvement. My wife’s veins are not very noticeable, and they didn’t look carefully before inserting the needle, resulting in it spinning for over thirty seconds without drawing any blood (she had a bruise when we got home…). After pulling out the needle, they just told her to go rest and left. Finally, a more careful nurse came and successfully drew blood. At Shin Kong and Ho Hsin Hospitals, every nurse is meticulous and careful… This is the first time I’ve encountered something like this, it’s unbelievable.
醫師人很好，各種療程都有解釋清楚。唯一要改善的就是領藥櫃檯的人態度有夠差，工作倦怠就快點換跑道不要讓大家受你氣。
抽血技術有待加強，我老婆血管比較不明顯也沒有仔細找隨隨便便就插下去，結果針頭在那邊轉了三十幾秒還沒抽到（回去後一個黑青在那邊…針頭拔出來就說你自己去休息一下人就跑了，最後還是換一個比較細心的來才抽成功。 去過新光和禾馨每個護理師都是細心加上小心翼翼的…第一次遇到這種的令人傻眼。
(Translated by Google)
The doctor was very nice and explained all the treatments clearly. The only thing that needs improvement is the attitude of the person at the pharmacy counter; if they’re tired of their job, they should be replaced so everyone doesn’t have to put up with their bad attitude.
The blood-drawing technique needs improvement. My wife’s veins are not very noticeable, and they didn’t look carefully before inserting the needle, resulting in it spinning for over thirty seconds without drawing any blood (she had a bruise when we got home…). After pulling out the needle, they just told her to go rest and left. Finally, a more careful nurse came and successfully drew blood. At Shin Kong and Ho Hsin Hospitals, every nurse is meticulous and careful… This is the first time I’ve encountered something like this, it’s unbelievable.