(Translated by Google) I called Dr. Huang anxiously to inquire about an immunological issue, just before the implant was about to be completed. I was wondering if it would affect the implantation’s success. To my surprise, the nurse replied, “I should contact the immunology department if I have any questions about immunology.” They kept telling me not to trust the internet, that Dr. Huang follows the immunology department’s instructions for immunology medication and won’t interfere, and that I shouldn’t ask non-specialists about immunology issues. Couldn’t I ask about the clinic’s experience with this issue? I felt like crying on the phone. I know you don’t understand immunology, but we should always support the patient. Immunity is closely related to IVF success rates, right? The information we looked up online was from articles by major fertility clinics and physicians, so at least there wouldn’t be many errors. The nurse just kept repeating the same answers, and I felt no warmth. I could only hang up in silence.
帶著焦慮打電話詢問，在黃醫師這邊植入都要開獎了發現免疫問題，免疫是否會影響植入成功，沒想到護理人員回答免疫問題請找免疫科⋯電話中一直說不停說不要相信網路、黃醫師都依照免疫科指示免疫用藥不會干涉，不要詢問非專業科別的醫生免疫問題，請問我們難道不能問一下依照診所經驗遇到這問題都如何嗎？電話中我都想流淚了，我知道免疫你們不懂，但總要支持患者吧，免疫跟試管成功率很有關不是嗎？我們上網看資料也都是各大生殖診所、醫師文章，至少不會錯誤很多吧⋯⋯醫護人員只會一直重複制式回答，感覺不到溫暖，只能自己默默掛上電話。
(Translated by Google)
I called Dr. Huang anxiously to inquire about an immunological issue, just before the implant was about to be completed. I was wondering if it would affect the implantation’s success. To my surprise, the nurse replied, “I should contact the immunology department if I have any questions about immunology.” They kept telling me not to trust the internet, that Dr. Huang follows the immunology department’s instructions for immunology medication and won’t interfere, and that I shouldn’t ask non-specialists about immunology issues. Couldn’t I ask about the clinic’s experience with this issue? I felt like crying on the phone. I know you don’t understand immunology, but we should always support the patient. Immunity is closely related to IVF success rates, right? The information we looked up online was from articles by major fertility clinics and physicians, so at least there wouldn’t be many errors. The nurse just kept repeating the same answers, and I felt no warmth. I could only hang up in silence.