整體來說,這裡的護理師及櫃檯人員真的很溫柔。即便我在這裡的療程最...|TAIPEI IVF 台北協育診所 試管嬰兒中心 (原黃建榮婦產科) 顧客評論

cc cheng

整體來說,這裡的護理師及櫃檯人員真的很溫柔。即便我在這裡的療程最終以失敗收場,我還是想謝謝照超音波的護理師,以及所有的護理人員。

但如果針對整體的醫療體驗,我只能給出真實的評價。。

1. 取卵過程不適感強烈
幾次取卵都非常痛,有時還需在禁食前預防性吃止痛藥。即使有塞紗布,有幾次明明塞了紗布,醒來下床時卻還是發現床褥上留有一大片的血。

2. 療程缺乏彈性與進階評估
幾次療程下來,除了劑量改變,用藥完全沒有調整。前幾次植入失敗後,黃院長都會打電話來道歉,原本我都覺得沒關係、下次再加油就好。直到最後一次宣告沒有著床,黃院長打來除了道歉,更直接跟我提「借卵」,表示他「能用的藥都用了,沒有什麼能再幫助我的」。

3. 忽略進階檢查的建議
在那通電話中,我主動詢問是否還有其他檢查可做,院長才提及 PGS 及子宮內膜搔刮術。我不解的是,經歷了前面的失敗,院所從未主動建議我進行這些檢查,甚至連基本的子宮鏡或輸卵管攝影都沒有安排。

過去院長在失敗後的致歉電話,或許還能提供一點情緒價值,但最後這通電話只讓人備感敷衍與無力。加上療程期間,診所的官方 LINE 頻繁推播凍卵廣告與成功案例,不斷洗版對於正在經歷失敗的患者來說,非常困擾。

抱歉,不管過程中的態度有多溫柔,這五顆星我真的給不下去。

(Translated by Google)
Overall, the nurses and reception staff here were very kind. Even though my treatment here ultimately failed, I still want to thank the nurse who did the ultrasound and all the nursing staff.

However, regarding the overall medical experience, I can only give a honest evaluation.

1. Intense Discomfort During Egg Retrieval
Several egg retrievals were extremely painful, sometimes requiring preventative painkillers before fasting. Even with gauze packs, several times I woke up to find large patches of blood on the sheets.

2. Lack of Inflexibility and Advancement in the Treatment
Through several treatments, aside from dosage changes, the medication remained completely unchanged. After the first few implantation failures, Dr. Huang would call to apologize, which I initially thought was okay and that I could try again next time. Until the final failed implantation, Dr. Huang called to apologize and directly mentioned “egg donation,” stating that he had “used all the available medications, and there was nothing more he could do to help me.”

3. Ignoring Advancement Recommendations for Further Examinations

During that phone call, I proactively inquired about any other available examinations, at which point the clinic mentioned PGS and endometrial curettage. What I didn’t understand was that, given my previous failures, the clinic had never proactively recommended these examinations, not even basic hysteroscopy or fallopian tube imaging.

In the past, the clinic’s apologetic calls after failures might have offered some emotional support, but this last call only felt perfunctory and disheartening. Furthermore, during the treatment, the clinic’s official LINE account frequently pushed out advertisements for egg freezing and success stories, constantly bombarding the feed, which was extremely distressing for a patient experiencing failure.

I’m sorry, no matter how gentle their attitude was throughout the process, I really can’t give them five stars.

感謝您願意花時間分享您的治療經驗,也謝謝您對黃建榮婦產科護理團隊及超音波同仁的肯定。對於未能陪伴您達成懷孕的目標,我們深感遺憾,也理解療程中的身體不適、反覆失敗與心理壓力,都是非常沉重的歷程。您提出的疼痛感受、治療溝通及官方訊息推播等建議,我們都會認真檢視,持續精進醫療照護與服務流程。由於尊重隱私,我們不適合在公開平台討論個別病情,但若您願意,我們也很樂意持續提供後續諮詢與協助。衷心祝福您未來一切平安順利。